Your digital communications strategy is a lot more than your website. Blogs can help you keep content up-to-date and more personal; segment-specific e-newsletters can drive traffic to your site; RSS feeds can deliver specific information directly to customers and clients; micro-sites for specific offerings and audiences can demonstrate commitment and depth and build communities. And social media options and opportunities help you to move closer to your constituents––and connect with them in ways through which they want to connect to you.
Just as your print communications need to cohere––and be in sync with your website––your ever-widening array of digital communication options needs to be planned, integrated, and deployed so that each effort makes best use of resources, reinforces every other effort, and works hard to build your brand. The alternative is rapid brand diffusion, and loss of control.
And while the tools continue to evolve, it’s still very much about building awareness, interest, participation, buzz, and pride. It’s about opening up channels of communication––through a micro-site, Twitter, interaction on your main site, or LinkedIn; going to where the people already are : moving closer to them; finding the best way to connect; being relevant. Same as it ever was.
Our interdisciplinary team collaborates to develop and implement digital communication strategies that look across all available opportunities. We evolve content maps and information architectures; design, develop, optimize and launch websites and e-newsletters; develop messages that are portable across social media opportunities; and transfer knowledge and tools so organizations can own their strategy––ensuring it continues to add up to much more than the sum of its parts––advancing goals, nurturing relationships, building brand.